Bridging the Digital Divide

We do this to create a community that is safe for everyone—and we can go further. We are currently developing a system that would facilitate the distribution of connected sensors that would detect hazardous environments like fires and gas leaks. This is one way in which we are trying to close the new digital divide. We, along with others, are looking at how we can leverage devices such as the Amazon Echo. For instance, elderly communities or people with physical disabilities may find it difficult to read fine print on computer, type on a keyboard, or navigate a mouse. Georgia government's digital services agency is using Echo to “bring 50 of the state's most accessed services and pieces of information” to the platform. I encourage all jurisdictions undertaking smart city initiatives to take the time to better understand how they can spread the benefits of smart and connected communities to everyone, especially those who can benefit the most.

​ The substantial part of the new digital divide has yet to impact communities, but is only years away: connected and autonomous vehicles. These vehicles are a cure. Let’s not try to spin them as a bad thing. Because of this advancement we are now close to saving tens of thousands of lives a year, reduce emissions, and virtually eliminate traffic. Even people without one of these vehicles will benefit as roads unclog and accidents diminish. Based on our own study of this, we anticipate that connected and autonomous vehicles will begin to have a material effect on our local transportation system in 8-10 years. This is not saying the transition will be complete in 8-10 years, but that we will begin feeling the effects. I look forward to asking the question, “What are we doing to make sure that the benefits of this technology reach our entire community?” If we don’t ask this question ofourselves and our policymakers regularly, we will face a new digital divide. These vehicles will completely disrupt the public transportation system in ways we cannot fully anticipate, and many communities may face tough choices when it comes to funding public transport. As a result, some communities may see autonomous vehicles as a replacement for public transportation systems. However, this oversimplifies the issue. It is not simply a debate about what mode of transportation to fund. For example, the prevalence of autonomous vehicles is expected to make reliable transportation for people who may not be able to invest in a car. So as you plan for the impact of connected and autonomous vehicles on your community, ask yourself what steps your city or county should be taking to ensure that everyone has access to the safest, most efficient transportation possible. This is why many communities have shifted the conversation away from talk of cars and roads and towards talk of mobility as a service.

Your home and your transportation are opening up new fronts in the digital divide, but they are gaps we can close. Thoughtful planning and policymaking can help ensure that the internet of things and smart city advancements benefit those who need them the most, not just those who can afford them.