Apac
  • Home
  • CXO Insights
  • CIO Views
  • News
  • Conferences
  • Newsletter
  • Whitepapers
  • About us
Apac
  • Admired Tech

    Agile

    AI Healthcare

    Artificial Intelligence

    Augmented Reality

    Aviation

    Big Data

    Blockchain

    Cloud

    Cryptocurrency

    Cyber Security

    DevOps

    Digital Transformation

    Drone

    HPC

    Infrared

    Internet of Things

    IT Services

    Marine Tech

    Networking

    PropTech

    Remote Work

    Robotics

    Scheduling Software

    Sensor Tech

    Simulation

    Smart City

    Software Testing

    Startup

    Storage

    Unified Communication

    Web Development

    Wireless

  • Automotive

    Banking

    Capital Market

    Construction

    E-Commerce

    Education

    FinTech

    Food and Beverages

    Gov and Public

    Healthcare

    Insurance

    Legal

    Logistics

    Manufacturing

    Media and Entertainment

    Metals and Mining

    Pharma and Life Science

    Retail

    Sports

    Travel and Hospitality

  • CISCO

    Google

    IBM

    Microsoft

    Oracle

    Salesforce

    SAP

    ServiceNow

  • Business Intelligence

    CEM

    Cloud-based Planning

    Cognitive

    Collaboration

    Compliance

    Contact Center

    Contact Tracing

    Contactless Payments

    Corporate Finance

    CRM

    Custom Software Development

    Data Center

    Digital Signage

    Enterprise Architecture

    Enterprise Asset Management

    Enterprise Communications

    Enterprise Contract Management

    Enterprise Performance Management

    ERP

    Facility Management

    Field Service

    Fleet Management

    Gamification

    HR Technology

    IT Infrastructure

    IT Service Management

    Managed Services

    PLM

    Procurement

    Product Management

    Project Management

    RegTech

    Revenue Management

    Sales Tech

Menu
    • Smart City
    • CISCO
    • Collaboration
    • Compliance
    • Contact Center
    • Healthcare
    • IT Service Management
    • Microsoft
    • Retail
    • MORE
    #

    Apac CIO Outlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIO Outlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • Smart City
    Editor's Pick (1 - 4 of 8)
    left
    How Smart Cities can make us healthy

    Joelle Chen, Director, Global Partnerships & Marketing, Intelligent Air Solutions, Mann+Hummel

    Smart Cities Breed Smart People

    Peter Auhl

    Managing IT Budgets to help foster Innovation

    Subbu Murthy, CIO, Howard Building Corporation

    Journey to the Cloud - Getting Things Straight

    Alex Konnaris, Group CIO, RMA Group

    Redefining the CIOs role

    David Kennedy, Group CIO, Transaction Services Group

    At the Pinnacle of Smart City Aspirations

    Peter Auhl, CIO, City of Adelaide

    Smart City-Smart Re-Invention

    Joe Iannello, VP & CIO, Capital Metro

    Bridging the Digital Divide

    Dan Hoffman, Chief Innovation Officer, Montgomery County, MD

    right

    IT Revolutionizing Smart City Solutions

    By Scott Cardenas, CIO, City and County of Denver

    Tweet
    content-image

    Scott Cardenas, CIO, City and County of Denver

    Challenges

    Within the City and County of Denver we support over 54 unique lines of business. The volume of projects and the need for innovation is ongoing and staying in front of that curve is a constant challenge. At the same time we value our employees and are constantly investing in our team to make sure we “work hard and play hard”. >

    With that said, I continue to look at technology partners to transition support services, such that our team can focus on what makes the city better, and drive or facilitate innovation for city agencies and departments. I know there are a plethora of providers in this space; we’ll need to determine the best way to balance our capex and opex funding.

    Impact of Data Integration as Competitive Edge

    For the City of Denver, we’re focused on the “customer experience” for our residents. So we’re focused on the data around residents who do business with us by walking up to a counter, utilizing our website or mobile web app, and calling our 311 contact center. Irrespective of how they engage, we work to integrate this data in order to improve how people experience their local government. We continue to enhance our mobility offerings and leverage automation tools to drive operational efficiency.

    Pain-Points

    Our ability to stay ahead of our customers’ needs, keeps me up at night. A constant scrub of our strategic plan and verifying our tactical plan will correctly position us to reach our goals.

    Technical debt is another challenge that will change a best-laid plan in a heartbeat.

    Significant IT Trends

    Smart city technologies are driving us to vet big data, IOT, cloud and mobility offerings. We’re spending time understanding the technology and how that will specifically solve problems.

    Our ability to understand that line of business and bring technology, process and project management skills to the table is a necessity

    The key with Smart City initiatives is that all of these technologies work in harmony so we can gather the analytics to ensure Denver is on the leading edge for our internal customers and our residents.

    Recent Technologies

    Denver Technology Services also supports the city’s Safety organizations (Police, Fire and Sheriff). The technology that includes everything from body-worn cameras, to case management systems for our attorneys, is transforming that industry. As body-worn cameras are leveraged, it creates process and technology opportunities downstream. It is a fascinating time to be able to partner with multiple agencies to drive automation and more reliable evidence.

    New Role of IT and CIO

    We have moved from a support organization to a business enablement partner. My role as CIO is to partner with Denver Mayor Michael Hancock, his administration, and my colleagues around the city to solve business and community problems. Our ability to understand that line of business and bring technology, process and project management skills to the table is a necessity. It is a great time to be a CIO and play an important role in driving efficiency, innovation and solutions.

    Contribution in Tuning the Relation of IT with Business

    I mentioned in a previous answer that we’ve evolved from being a support organization to a business enablement partner. The transformation effort started by building a great culture so that we can retain high performers, and recruit new, valued team members. Once we developed a high-performing culture, it positioned us for improved interaction with our business partners to drive innovation and problem solve. We started with one win at a time, which positioned us for the next one, and the next one, etc. We have to continue to deliver and be responsive to the business needs of the city, which is a complex, diverse organization.

    Role of Security and CSO

    The role of security is significant. We continue to invest in resources as well as educate our end users on security. We have a full time CISO who has a team dedicated to ensuring our preparedness to threats, vulnerabilities and educating our users.

    Advice to CIOs

    My advice is to focus on building relationships and trust with your business partners. Stay committed to adding tools to your tools box around:

    • Building a great culture for your employees

    • Effective communication

    • Surround yourself with people who complement you

    • Deliver!

    Use these tools to be a trusted business partner who can drive value to the business.

    Check Out : Top Smart City Startups
    tag

    Startups

    Big Data

    IoT

    Customer Experience

    Weekly Brief

    loading
    Top 10 Smart City Consulting/Service Companies - 2019
    Top 10 Smart City Solution Companies - 2019

    Featured Vendors

    Reneon Technologies

    Ashwin Menon, Founder and Director

    ON THE DECK

    Content Management System 2020

    Top Vendors

    Contactless Payments 2020

    Top Vendors

    Admired Tech 2020

    Top Vendors

    Corporate Finance 2020

    Top Vendors

    AI 2020

    Top Vendors

    Travel and Hospitality 2020

    Top Vendors

    Startup 2020

    Top Vendors

    Networking 2020

    Top Vendors

    FinTech 2020

    Top Vendors

    CRM 2020

    Top Vendors

    Scheduling Software 2020

    Top Vendors

    Education 2020

    Top Vendors

    Business Intelligence 2020

    Top Vendors

    PropTech 2020

    Top Vendors

    Salesforce 2020

    Top Vendors

    Big Data 2020

    Top Vendors

    Simulation 2020

    Top Vendors

    Product Management 2020

    Top Vendors

    Legal 2020

    Top Vendors

    Remote Work 2020

    Top Vendors

    Cryptocurrency 2020

    Top Vendors

    CEM 2020

    Top Vendors

    Insurance 2020

    Top Vendors

    Data Center 2020

    Top Vendors

    Banking 2020

    Top Vendors

    RegTech 2020

    Top Vendors

    Wireless 2020

    Top Vendors

    Procurement 2020

    Top Vendors

    Cognitive 2020

    Top Vendors

    Drone 2020

    Top Vendors

    HR Technology 2020

    Top Vendors

    HPC 2020

    Top Vendors

    Pharma and Life Science 2020

    Top Vendors

    SAP 2020

    Top Vendors

    Food and Beverages 2020

    Top Vendors

    Cloud 2020

    Top Vendors

    Blockchain 2020

    Top Vendors

    Cloud 2020

    Top Vendors

    Logistics 2020

    Top Vendors

    Augmented Reality 2020

    Top Vendors

    Contact Center 2020

    Top Vendors

    Oracle 2020

    Top Vendors

    Cyber Security 2020

    Top Vendors

    E-Commerce 2020

    Top Vendors

    Compliance 2020

    Top Vendors

    Enterprise Architecture 2020

    Top Vendors

    Digital Transformation 2020

    Top Vendors

    Manufacturing 2020

    Top Vendors

    Agile 2020

    Top Vendors

    CISCO 2020

    Top Vendors

    Field Service 2020

    Top Vendors

    Contact Center 2020

    Top Vendors

    IoT 2020

    Top Vendors

    Microsoft 2020

    Top Vendors

    Retail 2020

    Top Vendors

    Aviation 2020

    Top Vendors

    Healthcare 2020

    Top Vendors

    IT Service Management 2020

    Top Vendors

    Top Vendors

    Big Data 2019

    Top Vendors

    Digital Signage 2019

    Top Vendors

    Sales Tech 2019

    Top Vendors

    Startup 2019

    Top Vendors

    Salesforce 2019

    Top Vendors

    AI 2019

    Top Vendors

    Google 2019

    Top Vendors

    Smart City 2019

    Top Vendors

    FinTech 2019

    Top Vendors

    Admired Tech 2019

    Top Vendors

    Big Data 2019

    Top Vendors

    IT Services 2019

    Top Vendors

    Business Intelligence 2019

    Top Vendors

    Education 2019

    Top Vendors

    Project Management 2019

    Top Vendors

    Enterprise Asset Management 2019

    Top Vendors

    CRM 2019

    Top Vendors

    Data Center 2019

    Top Vendors

    PropTech 2019

    Top Vendors

    Capital Market 2019

    Top Vendors

    Travel and Hospitality 2019

    Top Vendors

    Legal 2019

    Top Vendors

    IT Infrastructure 2019

    Top Vendors

    Plastic Tech 2019

    Top Vendors

    Facility Management 2019

    Top Vendors

    Fleet Management 2019

    Top Vendors

    CEM 2019

    Top Vendors

    Sensor Tech 2019

    Top Vendors

    RegTech 2019

    Top Vendors

    Marine Tech 2019

    Top Vendors

    Collaboration 2019

    Top Vendors

    Software Testing 2019

    Top Vendors

    Facility Management 2019

    Top Vendors

    Automotive 2019

    Top Vendors

    Food and Beverages 2019

    Top Vendors

    Insurance 2019

    Top Vendors

    HPC 2019

    Top Vendors

    Wireless 2019

    Top Vendors

    Simulation 2019

    Top Vendors

    Corporate Finance 2019

    Top Vendors

    Drone 2019

    Top Vendors

    AI Healthcare 2019

    Top Vendors

    SAP 2019

    Top Vendors

    Procurement 2019

    Top Vendors

    Cyber Security 2019

    Top Vendors

    IBM 2019

    Top Vendors

    Construction 2019

    Top Vendors

    Logistics 2019

    Top Vendors

    Managed Services 2019

    Top Vendors

    Manufacturing 2019

    Top Vendors

    Media and Entertainment 2019

    Top Vendors

    Cloud 2019

    Top Vendors

    Banking 2019

    Top Vendors

    Agile 2019

    Top Vendors

    IT Service Management 2019

    Top Vendors

    Retail 2019

    Top Vendors

    HR Technology 2019

    Top Vendors

    Oracle 2019

    Top Vendors

    Cognitive 2019

    Top Vendors

    Compliance 2019

    Top Vendors

    Contact Center 2019

    Top Vendors

    Healthcare 2019

    Top Vendors

    Gov and Public 2019

    Top Vendors

    Microsoft 2019

    Top Vendors

    Pharma and Life Science 2019

    Top Vendors

    DevOps 2019

    Top Vendors

    E-Commerce 2019

    Top Vendors

    Blockchain 2019

    Top Vendors

    IoT 2019

    Top Vendors

    Metals and Mining 2019

    Top Vendors

    Gamification 2019

    Top Vendors

    Field Service 2019

    Top Vendors

    Augmented Reality 2019

    Top Vendors

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Accelerating Petcare Innovation through CRM and Digital Vision

    Accelerating Petcare Innovation through CRM and Digital Vision

    Miao Song, Chief Information Officer, Mars Petcare
    How Cloud Systems are Impacting Business Environments

    How Cloud Systems are Impacting Business Environments

    Martin Stegner, CIO, NOVUM Hospitality
    Digital Tack

    Digital Tack

    Claus Nehmzow, Chief Innovation Officer, Eastern Pacific Shipping Pte
    Brokering the Cloud Services

    Brokering the Cloud Services

    Eric Boyette, Secretary & State CIO, Information Technology
    Defining a Cloud Strategy: A Higher Education Paradigm

    Defining a Cloud Strategy: A Higher Education Paradigm

    Russell M. Kaurloto, VP and CIO, Clemson University
    The 4Ps of Digital Transformation in Pharmaceutical Industry

    The 4Ps of Digital Transformation in Pharmaceutical Industry

    Debraj Dasgupta, Operating Officer, Head of Strategy and Go-To-Market Planning Division, Nippon Boehringer Ingelheim
    Technology’s Role in The Care and Quality of Life for The Aged

    Technology’s Role in The Care and Quality of Life for The Aged

    Jose A Perez, Chief Information Officer, Hammondcare
    How ECM is Revolutionizing Organizations

    How ECM is Revolutionizing Organizations

    Thomas Phelps IV, VP of Corporate Strategy & CIO, Laserfiche
    Loading...

    Copyright © 2021 APAC CIOoutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy Policy  |  Sitemap |  Subscribe

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://smart-city.apacciooutlook.com/ciospeaks/it-revolutionizing-smart-city-solutions-nwid-4514.html